Privacy notice

Who we are

This website is run by FarneBio Ltd (“FarneBio”, “we” or “us”), a company registered in England and Wales, company number 17258158. Our registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. We are the controller of the personal data described in this notice, which means we decide how and why it is used.

If you have any questions about this notice or how we use your data, contact us through the enquiry form on this website or write to us at our registered office.

What personal data we collect

When you send us an enquiry through this website, we collect the details you enter: your name, email address, company name, role or title, country and the message you write.

When you contact us by email or other means, we keep your contact details and the content of your messages.

When you visit the website, our hosting provider’s servers automatically record technical information such as your IP address, browser type, device type and the pages requested. We use this to keep the site secure and working.

Please do not include sensitive personal data, such as health information, in your message.

How and why we use your data

• To respond to your enquiry and discuss how we might work together. We rely on our legitimate interests in answering business enquiries, and on steps taken at your request before a contract.
• To keep our website secure and working. We rely on our legitimate interests in protecting our systems and users.
• To keep records and meet legal obligations. We rely on legal obligation, and on our legitimate interests in managing our business.

We do not sell personal data, and we will not add you to a marketing mailing list unless you agree to that separately.

Who we share your data with

• Our website hosting and email provider, Hostinger, which processes data on our behalf to run the website and deliver enquiries to us.
• Professional advisers, such as lawyers, accountants and IT support, where they need it to help us and are bound by confidentiality.
• Regulators, courts or other authorities where we are legally required to.

Transfers outside the UK

Some of our providers may process personal data outside the UK. Where they do, we rely on the safeguards set out in their data processing terms, such as UK adequacy regulations or the UK International Data Transfer Agreement or Addendum.

How long we keep your data

We keep enquiry details for as long as we need to deal with your enquiry and for up to 24 months after our last contact with you, unless we need to keep them longer for a contract, a legal claim or a legal requirement. Technical logs are kept by our hosting provider for the period set in its own settings.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you;
• ask us to correct data that is inaccurate or incomplete;
• ask us to delete your data in some circumstances;
• ask us to restrict how we use your data in some circumstances;
• object to us using your data where we rely on legitimate interests; and
• ask for your data in a portable format in some circumstances.

To use any of these rights, send us a message through the enquiry form on this website, mentioning that it is a data request, or write to us at our registered office. We will respond within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113. We would welcome the chance to put things right first.

Cookies and third-party services

This website does not use analytics or advertising cookies. The website also links to scientific publications and other external sites. We do not control these, and their own privacy notices apply.

If we add analytics or other cookies in future, we will update this notice and ask for your consent where the law requires it.

Security

We take reasonable technical and organisational steps to protect personal data. No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.